Our Return Policy |
DEFECTIVE MERCHANDISE Closeout Items - Closeout items may NOT be returned. However, at our sole discretion, Texas Fowlers may make exceptions to this policy and allow certain items to be returned subject to the larger of a $15 or 15% restock fee. Please note that you are responsible for all shipping and handling costs when making a return of merchandise for reasons other than errors on the part of Texas Fowlers. This includes our original shipping costs on FREE SHIPPING items. On all authorized returns you will be credited with the cost of the item, not the shipping charge. And, on exchanges, you will be billed for the return shipping and handling - this includes merchandise that is free shipping on the original purchase. To obtain and RA, send an e-mail describing the problem and providing order identification information to: [email protected] TryOnShipment: A purchase of the same or similar product with adjoining size or fit where 1 item is returned for credit may be considered a TryOnShipment and be subject to a charge equal to 50% of the original shipping charge against the refund. The Buyer has the advantage of a quick fit and a 50% savings on shipping at the inventory expense of Texas Fowlers. Email [email protected] to obtain return authorization. Returns can not be accepted without a return authorization number shown on the outside of the returned merchandise. PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS ON INTERNATIONAL ORDERS.
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